Extra time should be easy to request and clear to understand. An extension changes the equipment rental period. It does not replace your clinician’s treatment instructions.
Choose a new return date
For an eligible rental, sign in with the email used for your booking and choose the requested return date. Your original date remains in place while you review the extension.
Check availability and price
The system checks whether your unit is booked for another customer and includes the required turnaround buffer. Your additional days, approved rate and applicable tax appear before checkout.
Review terms and pay
Read the extension terms and approve the total. Your extension price is shown separately and may differ from the initial custom-date estimate. A temporary hold protects the extra dates while checkout is open. The updated return date is confirmed only after payment verification.
If those dates are unavailable
Choose a shorter extension or message the team through the portal. A failed or expired checkout does not extend your rental. Contact your clinician if you need advice about continuing therapy.
Prepared by ColdFront Health for rental planning. This is not medical advice.
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