Good questions.
Clear answers.

We aim to have your equipment ready before you need it. Atlanta-area delivery windows and shipping arrival dates are confirmed for your address before payment. Request early when surgery is scheduled.

Local delivery includes an arranged pickup. Shipped rentals include a prepaid ground return label. Return the machine, hose, power supply and carry bag; keep your single-patient wrap.

Yes. Shop the NICE1 system or individual wrap configurations. We confirm the supplier order and shipping before sending your payment link. Wrap purchases do not include a NICE1 system.

Cold therapy may temporarily ease pain and swelling. Your clinician decides whether cold and compression are appropriate for you. Read the recovery page for sources, limitations and safe use questions.

NICE1 is a cold and pneumatic compression therapy system manufactured by NICE Recovery Systems. It uses a connected wrap and does not require an ice filled cooler.

Self-pay rental rates are 1 week: $325, 2 weeks: $425, 3 weeks: $495, 4 weeks: $550. Each includes one new wrap. Custom dates up to 90 days are available: up to 28 days uses the shortest weekly package that covers your dates; beyond 28 days, the rental is $550 plus $100 per week, prorated for extra days. Availability and the full quote are confirmed before payment. Confirmed local delivery and pickup is $149; round-trip ground shipping is $159. An agreed collection and return appointment has no transport fee. Applicable tax and the final total appear before payment.

No. Availability, clinical prerequisites where applicable, wrap fit and payment must be confirmed before a rental is booked.

Choose from knee, hip, shoulder, spine, ankle/foot, hand/wrist, elbow, Butterfly, and Amputee wraps. Fit, size and availability are confirmed individually. Choose a wrap and select “Confirm this wrap with me” to keep your choice while asking for a fit review. You can also tell us you are unsure which wrap you need.

You can submit a self-pay inquiry without uploading a prescription or waiting for insurance authorization. NICE1 is labeled Rx Only. Our team confirms any required clinician direction or order before equipment is released. Coverage programs have separate documentation and authorization requirements. Please keep medical records out of the public form.

Tell us if you want to explore insurance, VA, workers’ compensation, or student-athlete coverage. We confirm the appropriate program and billing contact; ColdFront does not claim that it can bill your plan. Check HSA/FSA eligibility with your plan administrator before using those funds. Self-pay does not guarantee later reimbursement.

Request an extension before the agreed return date. An extension depends on future bookings and requires approval of the additional cost. The portal or our team shows the extension quote before payment; an existing rental’s extension rate may differ from the initial custom-date estimate. It is not automatic.

Use your agreed pickup, collection return appointment, or prepaid shipping label. Keep the original packaging for shipped rentals. The machine and reusable accessories are inspected and cleaned before another rental. Your wrap stays with you and is never reissued to another customer.

Contact your treating clinician. Equipment support is not medical care. For a medical emergency, call 911.

No. Leave your preferred date open, choose help deciding on the duration, or ask us to help choose your wrap. We follow up to complete your plan. No payment is collected on the request form.